Frequently Asked Questions
Everything you need to know about your GLO journey.
Are your skincare products suitable for sensitive skin?
Yes, we prioritize clean, dermatologically tested ingredients. However, we always recommend checking the full ingredient list on each product page and performing a patch test before regular use.
How long does shipping take?
Orders are typically processed within 24-48 hours. Standard shipping takes 3-5 business days, while express shipping options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day return policy on unopened and unused products. If you experience an adverse reaction to a product, please contact our support team within 14 days for assistance.
Do you offer international shipping?
Currently, GLO Skin Body ships to select countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location.
Are your products cruelty-free?
Absolutely. GLO Skin Body is committed to ethical beauty; we do not test our products or ingredients on animals, nor do we work with manufacturers who do.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress in real-time.