Returns & Exchanges
At GLO Skin Body, we want you to be completely satisfied with your skincare journey. If a product isn't right for your skin type, we offer a hassle-free 30-day return policy for unopened items and store credit for gently used products.
Initiate Your Request
Contact our customer care team via email with your order number and the specific items you wish to return or exchange.
Prepare Your Package
Securely pack the items in their original packaging to ensure they are protected from damage during transit back to our warehouse.
Ship to GLO
Affix the provided return shipping label to your parcel and drop it off at any authorized postal service location.
Receive Your Refund
Once our specialists inspect the returned items, we will process your refund or store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing